Who Are You Going to Call at Syngenta?
The Customer Service Team at Syngenta gives growers and resellers the timely support and answers they need.
Syngenta doesn’t stop working for its customers after the sale. Its
Customer Service Center is just a phone call or click away with the
industry-leading support customers need.
“Better foundation chemistry is just one of the big differences that define Syngenta and set us apart from the competition,” says Randy Ratliff, Ph.D., head of the Customer Service Center. “From discovery, formulation and product development to order management and product delivery, we strive to excel in every component. We have a team of professionals who make sure that we offer direct, immediate service to our customers that no generic supplier can provide.”
The Customer Service Center is on the frontlines, giving growers and resellers the timely support and answers they need. “While generic products might be supplied by two guys in an office, we have a team of experts in our Customer Service Center as well as colleagues in distribution and logistics to support us in delivering the right product, to the right place at the right time,” Ratliff says. “We also have extended hours during the busy seasons to serve our customers.”
In addition to extended hours from mid-March to mid-June, Syngenta staff is available on Saturdays and also monitors email requests on nights and weekends. Syngenta also works with carriers who can provide Saturday and Sunday deliveries during the busy season, Ratliff says. “We’re proud to stand behind our products and make it a priority to offer tremendous customer service through our Customer Service Center.”
To reach the Syngenta Customer Service Center, call 866-SYNGENT(A) or 866-796-4368 or log on to www.syngenta-us.com/contact-us.
“Better foundation chemistry is just one of the big differences that define Syngenta and set us apart from the competition,” says Randy Ratliff, Ph.D., head of the Customer Service Center. “From discovery, formulation and product development to order management and product delivery, we strive to excel in every component. We have a team of professionals who make sure that we offer direct, immediate service to our customers that no generic supplier can provide.”
The Customer Service Center is on the frontlines, giving growers and resellers the timely support and answers they need. “While generic products might be supplied by two guys in an office, we have a team of experts in our Customer Service Center as well as colleagues in distribution and logistics to support us in delivering the right product, to the right place at the right time,” Ratliff says. “We also have extended hours during the busy seasons to serve our customers.”
In addition to extended hours from mid-March to mid-June, Syngenta staff is available on Saturdays and also monitors email requests on nights and weekends. Syngenta also works with carriers who can provide Saturday and Sunday deliveries during the busy season, Ratliff says. “We’re proud to stand behind our products and make it a priority to offer tremendous customer service through our Customer Service Center.”
To reach the Syngenta Customer Service Center, call 866-SYNGENT(A) or 866-796-4368 or log on to www.syngenta-us.com/contact-us.
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